I just received my order and they are exactly as ordered. The shipment was very well packaged and the frames are beautiful. Thank you for your response to all of my questions. Your service was great. I will definitely be placing more orders in the future!
Adrienne R., | Good work I have had several pieces printed on canvas, 122x14 and 16x20. The color reproduction is superb and the shipping and service is second to none. I am very happy with this product and service and have recommended it to several fellow artists with confidence that they will be equally as delighted. Good work.
Jerry, Edmonton | it looks great! Thank you again for the great service; the package has arrived, and it looks great!
Megan, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |